PWPM Wiki

Content Marketing Programme Lessons Learned

This is a practical guide to building a lessons learned for a content marketing programme project — what went well and badly, captured to improve future projects, adapted to the realities of building an ongoing content marketing engine.

What a Lessons Learned is

A lessons learned is what went well and badly, captured to improve future projects. For the full concept and how it works in general, see Lessons Learned. On a content marketing programme project it plays the same role, tuned to this kind of work.

Why it matters for a Content Marketing Programme project

Content Marketing Programme projects live or die on building an ongoing content marketing engine. A well-built lessons learned gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how content marketing programme projects drift into avoidable delay and cost.

What to include

  • What happened
  • Impact
  • Root cause
  • Recommendation

Content Marketing Programme-specific considerations

Tailor the lessons learned to the risks that most often derail content marketing programme projects:

  • Content production capacity
  • Consistency
  • Measuring impact

Example

On a real content marketing programme project, the lessons learned would be shaped by building an ongoing content marketing engine. In particular, it should explicitly account for the project’s biggest risks — content production capacity, consistency, measuring impact — rather than treating them as afterthoughts.