Website Development RACI Matrix
This is a practical guide to building a raci matrix for a website development project — a grid mapping tasks to who is Responsible, Accountable, Consulted and Informed, adapted to the realities of designing and building a new website.
What a RACI Matrix is
A raci matrix is a grid mapping tasks to who is Responsible, Accountable, Consulted and Informed. For the full concept and how it works in general, see RACI Matrix. On a website development project it plays the same role, tuned to this kind of work.
Why it matters for a Website Development project
Website Development projects live or die on designing and building a new website. A well-built raci matrix gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how website development projects drift into avoidable delay and cost.
What to include
- Activities as rows
- Roles as columns
- One Accountable per row
- Responsible / Consulted / Informed
Website Development-specific considerations
Tailor the raci matrix to the risks that most often derail website development projects:
- Scope creep from stakeholder requests
- Content readiness delays
- Browser/device compatibility
Example
On a real website development project, the raci matrix would be shaped by designing and building a new website. In particular, it should explicitly account for the project’s biggest risks — scope creep from stakeholder requests, content readiness delays, browser/device compatibility — rather than treating them as afterthoughts.