PWPM Wiki

Website Development Quality Plan

This is a practical guide to building a quality plan for a website development project — how quality will be planned, assured and controlled, adapted to the realities of designing and building a new website.

What a Quality Plan is

A quality plan is how quality will be planned, assured and controlled. For the full concept and how it works in general, see Quality Management Plan. On a website development project it plays the same role, tuned to this kind of work.

Why it matters for a Website Development project

Website Development projects live or die on designing and building a new website. A well-built quality plan gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how website development projects drift into avoidable delay and cost.

What to include

  • Quality standards
  • Quality metrics
  • QA activities
  • QC / inspection approach

Website Development-specific considerations

Tailor the quality plan to the risks that most often derail website development projects:

  • Scope creep from stakeholder requests
  • Content readiness delays
  • Browser/device compatibility

Example

On a real website development project, the quality plan would be shaped by designing and building a new website. In particular, it should explicitly account for the project’s biggest risks — scope creep from stakeholder requests, content readiness delays, browser/device compatibility — rather than treating them as afterthoughts.