PWPM Wiki

Website Development Issue Log

This is a practical guide to building a issue log for a website development project — a register of problems that have occurred and need resolving, adapted to the realities of designing and building a new website.

What a Issue Log is

A issue log is a register of problems that have occurred and need resolving. For the full concept and how it works in general, see Issue Log. On a website development project it plays the same role, tuned to this kind of work.

Why it matters for a Website Development project

Website Development projects live or die on designing and building a new website. A well-built issue log gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how website development projects drift into avoidable delay and cost.

What to include

  • Issue description
  • Priority and severity
  • Owner
  • Resolution and status

Website Development-specific considerations

Tailor the issue log to the risks that most often derail website development projects:

  • Scope creep from stakeholder requests
  • Content readiness delays
  • Browser/device compatibility

Example

On a real website development project, the issue log would be shaped by designing and building a new website. In particular, it should explicitly account for the project’s biggest risks — scope creep from stakeholder requests, content readiness delays, browser/device compatibility — rather than treating them as afterthoughts.