PWPM Wiki

Supply Chain Optimisation Issue Log

This is a practical guide to building a issue log for a supply chain optimisation project — a register of problems that have occurred and need resolving, adapted to the realities of improving the efficiency and resilience of the supply chain.

What a Issue Log is

A issue log is a register of problems that have occurred and need resolving. For the full concept and how it works in general, see Issue Log. On a supply chain optimisation project it plays the same role, tuned to this kind of work.

Why it matters for a Supply Chain Optimisation project

Supply Chain Optimisation projects live or die on improving the efficiency and resilience of the supply chain. A well-built issue log gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how supply chain optimisation projects drift into avoidable delay and cost.

What to include

  • Issue description
  • Priority and severity
  • Owner
  • Resolution and status

Supply Chain Optimisation-specific considerations

Tailor the issue log to the risks that most often derail supply chain optimisation projects:

  • Data visibility
  • Supplier coordination
  • Change to established processes

Example

On a real supply chain optimisation project, the issue log would be shaped by improving the efficiency and resilience of the supply chain. In particular, it should explicitly account for the project’s biggest risks — data visibility, supplier coordination, change to established processes — rather than treating them as afterthoughts.