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Software DevelopmentCommunication Plan

Software Development Communication Plan

This is a practical guide to building a communication plan for a software development project — who gets what information, when, how and from whom, adapted to the realities of building and shipping a software product or feature set.

What a Communication Plan is

A communication plan is who gets what information, when, how and from whom. For the full concept and how it works in general, see Communication Plan. On a software development project it plays the same role, tuned to this kind of work.

Why it matters for a Software Development project

Software Development projects live or die on building and shipping a software product or feature set. A well-built communication plan gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how software development projects drift into avoidable delay and cost.

What to include

  • Audiences
  • Messages / information needs
  • Frequency and channel
  • Owner

Software Development-specific considerations

Tailor the communication plan to the risks that most often derail software development projects:

  • Scope creep
  • Technical debt slowing delivery
  • Third-party dependency risk

Example

On a real software development project, the communication plan would be shaped by building and shipping a software product or feature set. In particular, it should explicitly account for the project’s biggest risks — scope creep, technical debt slowing delivery, third-party dependency risk — rather than treating them as afterthoughts.