PWPM Wiki

Salesforce Implementation Project Schedule

This is a practical guide to building a project schedule for a salesforce implementation project — the planned dates for performing activities and reaching milestones, adapted to the realities of rolling out Salesforce for sales, service or marketing cloud.

What a Project Schedule is

A project schedule is the planned dates for performing activities and reaching milestones. For the full concept and how it works in general, see Project Scheduling. On a salesforce implementation project it plays the same role, tuned to this kind of work.

Why it matters for a Salesforce Implementation project

Salesforce Implementation projects live or die on rolling out Salesforce for sales, service or marketing cloud. A well-built project schedule gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how salesforce implementation projects drift into avoidable delay and cost.

What to include

  • Activity list
  • Durations and dependencies
  • Critical path
  • Milestones
  • Baseline dates

Salesforce Implementation-specific considerations

Tailor the project schedule to the risks that most often derail salesforce implementation projects:

  • Over-customisation
  • Adoption by the sales team
  • Data hygiene and deduplication

Example

On a real salesforce implementation project, the project schedule would be shaped by rolling out Salesforce for sales, service or marketing cloud. In particular, it should explicitly account for the project’s biggest risks — over-customisation, adoption by the sales team, data hygiene and deduplication — rather than treating them as afterthoughts.