Process Improvement Project Dashboard
This is a practical guide to building a project dashboard for a process improvement project — a visual summary of the project’s key metrics and status, adapted to the realities of improving an existing business process.
What a Project Dashboard is
A project dashboard is a visual summary of the project’s key metrics and status. For the full concept and how it works in general, see Project Dashboard. On a process improvement project it plays the same role, tuned to this kind of work.
Why it matters for a Process Improvement project
Process Improvement projects live or die on improving an existing business process. A well-built project dashboard gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how process improvement projects drift into avoidable delay and cost.
What to include
- Status indicators
- Schedule and cost KPIs
- Milestones
- Top risks/issues
Process Improvement-specific considerations
Tailor the project dashboard to the risks that most often derail process improvement projects:
- Change resistance
- Measuring the baseline
- Scope discipline
Example
On a real process improvement project, the project dashboard would be shaped by improving an existing business process. In particular, it should explicitly account for the project’s biggest risks — change resistance, measuring the baseline, scope discipline — rather than treating them as afterthoughts.