Outsourcing Stakeholder Register
This is a practical guide to building a stakeholder register for an outsourcing project — a record of stakeholders, their influence and how to engage them, adapted to the realities of outsourcing a function to an external provider.
What a Stakeholder Register is
A stakeholder register is a record of stakeholders, their influence and how to engage them. For the full concept and how it works in general, see Stakeholder Register. On an outsourcing project it plays the same role, tuned to this kind of work.
Why it matters for an Outsourcing project
Outsourcing projects live or die on outsourcing a function to an external provider. A well-built stakeholder register gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how outsourcing projects drift into avoidable delay and cost.
What to include
- Stakeholder name and role
- Power and interest
- Attitude
- Engagement approach
Outsourcing-specific considerations
Tailor the stakeholder register to the risks that most often derail outsourcing projects:
- Knowledge transfer
- Service-level definition
- People impact
Example
On a real outsourcing project, the stakeholder register would be shaped by outsourcing a function to an external provider. In particular, it should explicitly account for the project’s biggest risks — knowledge transfer, service-level definition, people impact — rather than treating them as afterthoughts.