PWPM Wiki

New Product Development Lessons Learned

This is a practical guide to building a lessons learned for a new product development project — what went well and badly, captured to improve future projects, adapted to the realities of taking a new product from concept to market.

What a Lessons Learned is

A lessons learned is what went well and badly, captured to improve future projects. For the full concept and how it works in general, see Lessons Learned. On a new product development project it plays the same role, tuned to this kind of work.

Why it matters for a New Product Development project

New Product Development projects live or die on taking a new product from concept to market. A well-built lessons learned gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how new product development projects drift into avoidable delay and cost.

What to include

  • What happened
  • Impact
  • Root cause
  • Recommendation

New Product Development-specific considerations

Tailor the lessons learned to the risks that most often derail new product development projects:

  • Uncertain market fit
  • Feature/scope creep
  • Time-to-market pressure

Example

On a real new product development project, the lessons learned would be shaped by taking a new product from concept to market. In particular, it should explicitly account for the project’s biggest risks — uncertain market fit, feature/scope creep, time-to-market pressure — rather than treating them as afterthoughts.