PWPM Wiki

Network Upgrade Issue Log

This is a practical guide to building a issue log for a network upgrade project — a register of problems that have occurred and need resolving, adapted to the realities of upgrading network infrastructure and connectivity.

What a Issue Log is

A issue log is a register of problems that have occurred and need resolving. For the full concept and how it works in general, see Issue Log. On a network upgrade project it plays the same role, tuned to this kind of work.

Why it matters for a Network Upgrade project

Network Upgrade projects live or die on upgrading network infrastructure and connectivity. A well-built issue log gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how network upgrade projects drift into avoidable delay and cost.

What to include

  • Issue description
  • Priority and severity
  • Owner
  • Resolution and status

Network Upgrade-specific considerations

Tailor the issue log to the risks that most often derail network upgrade projects:

  • Downtime during cutover
  • Hardware lead times
  • Legacy compatibility

Example

On a real network upgrade project, the issue log would be shaped by upgrading network infrastructure and connectivity. In particular, it should explicitly account for the project’s biggest risks — downtime during cutover, hardware lead times, legacy compatibility — rather than treating them as afterthoughts.