PWPM Wiki

E-learning Rollout RACI Matrix

This is a practical guide to building a raci matrix for an e-learning rollout project — a grid mapping tasks to who is Responsible, Accountable, Consulted and Informed, adapted to the realities of rolling out an e-learning platform or courses.

What a RACI Matrix is

A raci matrix is a grid mapping tasks to who is Responsible, Accountable, Consulted and Informed. For the full concept and how it works in general, see RACI Matrix. On an e-learning rollout project it plays the same role, tuned to this kind of work.

Why it matters for an E-learning Rollout project

E-learning Rollout projects live or die on rolling out an e-learning platform or courses. A well-built raci matrix gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how e-learning rollout projects drift into avoidable delay and cost.

What to include

  • Activities as rows
  • Roles as columns
  • One Accountable per row
  • Responsible / Consulted / Informed

E-learning Rollout-specific considerations

Tailor the raci matrix to the risks that most often derail e-learning rollout projects:

  • Content readiness
  • Learner adoption
  • Platform integration

Example

On a real e-learning rollout project, the raci matrix would be shaped by rolling out an e-learning platform or courses. In particular, it should explicitly account for the project’s biggest risks — content readiness, learner adoption, platform integration — rather than treating them as afterthoughts.