PWPM Wiki

E-commerce Platform RAID Log

This is a practical guide to building a raid log for an e-commerce platform project — a consolidated log of Risks, Assumptions, Issues and Dependencies, adapted to the realities of launching or replatforming an online store.

What a RAID Log is

A raid log is a consolidated log of Risks, Assumptions, Issues and Dependencies. For the full concept and how it works in general, see RAID Log. On an e-commerce platform project it plays the same role, tuned to this kind of work.

Why it matters for an E-commerce Platform project

E-commerce Platform projects live or die on launching or replatforming an online store. A well-built raid log gives the team a shared, explicit reference for exactly that — reducing ambiguity, aligning stakeholders, and making problems visible early enough to act. Skipping it, or doing it generically, is how e-commerce platform projects drift into avoidable delay and cost.

What to include

  • Risks
  • Assumptions
  • Issues
  • Dependencies
  • Owners and status

E-commerce Platform-specific considerations

Tailor the raid log to the risks that most often derail e-commerce platform projects:

  • Payment and checkout reliability
  • Peak-load performance
  • Catalogue and inventory data quality

Example

On a real e-commerce platform project, the raid log would be shaped by launching or replatforming an online store. In particular, it should explicitly account for the project’s biggest risks — payment and checkout reliability, peak-load performance, catalogue and inventory data quality — rather than treating them as afterthoughts.