How to Create a RACI Matrix

A RACI matrix ends confusion about who does what. Build one that survives contact with reality.

For the full concept, see RACI Matrix.

Steps

1. List key activities, deliverables or decisions as rows.
2. List roles or people as columns.
3. Assign exactly one Accountable (A) per row.
4. Assign one or more Responsible (R), then Consulted (C) and Informed (I).
5. Check each row has one A and each person is not overloaded with R’s.
6. Review with the team and adjust where reality differs.